The power of data in healthcare is nothing new. In 1846, a Hungarian doctor named Ignaz Semmelweis collected data to uncover why so many women in maternity wards were dying from childbed fever. After several outlandish theories, he discovered that medical students were transferring cadaverous particles from autopsies and thus one of the first infection-control hand-washing protocols was born. As a result, the rate of childbed fever fell dramatically. By using data to reach his conclusion, Dr. Semmelweis was a data scientist before his time. (more…)
Today’s customers interact with businesses like never before. Whether they’re on online or using a mobile app, customers have come to expect services that are always available, with real-time updates based on changing dynamics and intelligent interactions. If you deliver anything less, you run the risk of losing customers to competitors, who are more than willing to cater to these expectations. Applications are the new face of how businesses interact, engage, win and maintain their customers.
So, how can businesses better understand what their customers really want? (more…)
Bill Walsh is responsible for EMC sales and channel operations including go-to-market strategy and planning, sales systems and tools, sales compensation, as well as pricing and financial services. He is based at EMC’s corporate headquarters in Hopkinton, Massachusetts, United States.
The new digital world is a driving force for reinvention by companies large and small. It’s a fresh start to reevaluate how business is running today and what is needed to position for success in the future.
The EMC sales organization is in the midst of our own multiyear digital transformation journey to significantly improve the experience for our customers, as well as our salesforce and partners. We are creating a modern buying experience that offers choice and flexibility. To get there, we are also simplifying our selling processes and changing how our sales organization engages with customers. It’s a digital transformation of the way we do business. (more…)
Executive Vice President, Enterprise Business Solutions & Chief Information Officer
Vic Bhagat is Executive Vice President, Enterprise Business Solutions and Chief Information Officer at EMC Corporation. He joined EMC in January 2013 and is responsible for leading the information technology, global Centers of Excellence, global business services, and indirect procurement organizations. He is based at EMC’s corporate headquarters in Hopkinton, Massachusetts, United States.
Over the last three decades in this industry, I’ve seen many impressively disruptive waves of technology, but I have never witnessed as many waves hitting simultaneously as we are seeing today.
While we can and will pursue many of these, as CIOs in a hypercompetitive global environment, we have to catch the wave that makes the biggest impact on enabling the business and accelerating our revenue and business growth. In 2015, I predict the highest priority for CIOs is digitization. (more…)
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