Jeremy Burton is the Chief Marketing Officer of Dell, directly responsible for the global marketing structure, strategy, and all aspects of Dell’s enterprise marketing efforts including brand, communications, digital and field & channel marketing. In addition to his marketing responsibilities, Burton leads Corporate Development where is responsible for M&A and venture capital investment activity. He is based at Dell’s offices in Santa Clara, California.
At Dell Technologies, we have an unwavering focus on putting our customers first. The reality is that you—our customers—have always been the driving force behind everything we do. Our leadership team values just as highly what our customers and team members feel as what financial and market share metrics show.
And today, as we celebrate the industry-wide Customer Experience Day (CX Day), I am especially humbled to extend a personal video message to you—our valued customers.
As a new company, we open a new chapter and you can expect a new experience—driven by a single commitment: the relentless pursuit of your success. Thank you for putting your trust in us. The best is yet to come.
Frankly, it’s an unbelievably invigorating time here inside Dell EMC and Dell Technologies. Things are happening fast. Things are happening furiously. Things are happening fantastically.
We believe that the industry is in a phase of disruption. We believe that customers want choice, but also want strong opinionated views. Customers are telling us: “tell us what you think, but don’t tell us what to do… Instead, guide us on the path forward”.
Digital business transformation is top of mind for businesses today, creating a new set of imperatives for IT, including greater IT capacity and competition for the best engineering resources. At EMC, we are fortunate to have approximately 16,000 engineers and developers worldwide who are encouraged to work collaboratively with our customers and across our industry ecosystem. As they develop innovative technology solutions, our engineers want to be recognized not only for bringing new technology and products to market but for their impact on the broader IT ecosystem and development of the industry. That’s why we recognize our top engineers as Fellows and Distinguished Engineers. What sets this elite cohort apart isn’t just their technical expertise and technical impact, but their ability to catalyze the engineering community and transform the industry to use technology innovation to solve business problems.
Innovation at EMC is about more than developing new technology. It’s also about being able to take that technology to market, impact the industry, and ultimately change the world. Bringing new solutions to market is not easy nor is it inexpensive. Our engineers see EMC as a place with the ability and willingness to invest heavily in innovation — plus the scale and experience to bring new technology to market successfully. This experience attracts some of the industry’s most accomplished technologists to EMC, where new colleagues get to learn from some of the great IT innovators of our time. Recently, EMC’s Radia Perlman was inducted into the prestigious Inventor’s Hall of Fame. EMC Global CTO, John Roese describes Radia’s accomplishments that led to her induction and the benefits our new engineers get from working at EMC with world class innovators like Radia.
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