Driving Business Value Through IT Transformation Master Class

Frederic Dussart

Frederic Dussart

Senior Vice President Global Services, Europe, Middle East & Africa

With the global economy seeing early signs of recovery, businesses are now looking at IT to create value and become more agile to create differentiation in a highly competitive marketplace.

For IT organizations, this creates a real challenge. We are dealing with the perpetual necessity to cut costs whilst balancing the need to invest in emerging technologies and innovative ways to augment the IT value chain. It seems, however, there is a simple answer: ‘Software-Defined’ with ‘No Limits’! Continue reading

Who Are the Digital Masters Redefining Business?

John Roese

John Roese

Senior Vice President & Chief Technology Officer
John Roese is Senior Vice President and Chief Technology Officer at EMC Corporation. He leads the Corporate Office of Technology, which is responsible for defining the company's technology vision and strategy. He is based at EMC’s corporate headquarters in Hopkinton, Massachusetts, United States.

In 2011, Marc Andreesen attracted a lot of attention with an op-ed piece in The Wall Street Journal in which he wrote, “Software is eating the world.” That column brought into focus the enormous opportunities being seized by software-driven upstarts who were upending incumbent market leaders — from traditional entertainment providers and booksellers to manufacturers of mobile phones.

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Contemporizing IT

Vic Bhagat

Vic Bhagat

Executive Vice President, Enterprise Business Solutions & Chief Information Officer
Vic Bhagat is Executive Vice President, Enterprise Business Solutions and Chief Information Officer at EMC Corporation. He joined EMC in January 2013 and is responsible for leading the information technology, global Centers of Excellence, global business services, and indirect procurement organizations. He is based at EMC’s corporate headquarters in Hopkinton, Massachusetts, United States.

LotusI left EMC’s recent CIO Summit in Singapore thinking about Big Data and race cars.

During the Summit, Michael Taylor, CIO of Lotus F1 Racing, referenced that their car has more than 150 sensors that capture 25MBs per lap and 50GBs of data per race that can be analyzed to fine tune the car for the next race. It’s absolutely incredible and is turning race cars into mobile R&D centers.

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Shifting Gears: Trends in Drivers of Customer Satisfaction

Howard Elias

Howard Elias

President & Chief Operating Officer, EMC Global Enterprise Services
Howard Elias is President and Chief Operating Officer of EMC Global Enterprise Services. He has overall responsibility for setting the strategy, driving execution, and creating best practices for EMC's consulting services, technology professional services, operational services, and global customer support organizations. He also has responsibility for corporate shared services including global IT, Centers of Excellence, and manufacturing and supply chain operations. In addition, he leads EMC's cloud service provider partner program. He is based at EMC’s corporate headquarters in Hopkinton, Massachusetts, United States.

TrendsIn my years at EMC I’ve seen a lot of changes in the tech industry. Those that capture my greatest attention are changes in our customers’ needs and what drives value and business outcomes. With today being Customer Experience (CX) Day, a globally recognized day to celebrate companies’ commitment to customers, I thought I’d reflect on a few trends I’ve seen over the years, and I’d be interested to hear your observations, too. Continue reading