The power of data in healthcare is nothing new. In 1846, a Hungarian doctor named Ignaz Semmelweis collected data to uncover why so many women in maternity wards were dying from childbed fever. After several outlandish theories, he discovered that medical students were transferring cadaverous particles from autopsies and thus one of the first infection-control hand-washing protocols was born. As a result, the rate of childbed fever fell dramatically. By using data to reach his conclusion, Dr. Semmelweis was a data scientist before his time. (more…)
Dell EMC Forum focuses on industry trends and addresses opportunities and challenges that are top of mind for our customers. This year we see how the new digital economy is changing the way we live and work – creating a world where everything is connected, and powerful new insights are at our fingertips. By harnessing its power, our customers can accelerate their own transformation. With more than 60 Dell EMC Forums in over 35 countries, we are exploring first hand the path to digital transformation through applications, infrastructure, security and workforce transformation.
The first Dell EMC World concluded last week. The level of enthusiasm and excitement in the hallways was truly overwhelming. After only six weeks operating as one combined company, we made an incredibly fast and strong start by announcing a wave of new products and solutions that combine industry-leading technologies from the Dell Technologies family.
Today’s customers interact with businesses like never before. Whether they’re on online or using a mobile app, customers have come to expect services that are always available, with real-time updates based on changing dynamics and intelligent interactions. If you deliver anything less, you run the risk of losing customers to competitors, who are more than willing to cater to these expectations. Applications are the new face of how businesses interact, engage, win and maintain their customers.
So, how can businesses better understand what their customers really want? (more…)
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